Terms & Conditions
By utilizing our services, you acknowledge and agree to the terms outlined below.
Please take a moment to read them carefully.
Bookings
On booking your party/event with Giddy Grins Face Painting you will be sent a confirmation e-mail
outlining the details of your particular event.
We will strictly adhere to the established schedule and will not exceed the agreed apon time.
If an extension is requested and we do not have a previous appointment, an additional fee of $140 per hour will apply,
payable on the day of the event.
Payments
All bookings need to be payed in full 48 hours before the scheduled event.
Cancellation Policy
Cancellation of a party or event by the customer must be given via e-mail, no fewer than seven days before the event was scheduled to take place. If less than seven days notice is given, and the event is not to be postponed to another mutually suitable date, a 75% cancellation fee will be charged.
Event Location
Giddy Grins Face Painting caters to Blenheim and the Marlborugh region of New Zealand.
Travel fees will apply for areas outside of the 15km radius of central Blenheim.
Travel fees can be found on our Prices page.
Unforeseen Circumstances
If we are unable to meet our obligations because of unforeseen circumstance such as personal illness or emergencies, we will arrange for a full refund or reschedule for another mutually suitable date.
We will not be liable for any inability to fulfill our obligations due to unforeseen circumstances (e.g., adverse weather).
Full payment will still be required.
Clients are encouraged to have a contingency plan, such as an indoor venue, event tent, or alternative entertainment.
Working Conditions
The artist reserves the right to halt services or vacate the premises in situations involving imminent danger, violent behavior, inappropriate conduct, or illegal activities.
Children must be supervised at all times during the face painting process.
Photography
We will seek the client's permission before taking photographs during the event. Upon approval, Giddy Grins Face Painting may use these images for promotional purposes.
Liability Statement
We exclusively use professional, water-based face paints that fully comply with EU and FDA regulations for cosmetics. These hypoallergenic paints also feature antibacterial properties, making them safe and suitable for application on the face and skin.
We can not paint children under 3 years old.
We can not paint anyone with skin diseases or disorders, open cuts, flaking skin, or any infectious diseases.
This includes, but is not limited to, conjunctivitis and other eye infections, cold sores, severe acne, the flu, and chickenpox.
If you suspect that the person to be painted has sensitive skin, please perform a patch test prior to application.
It is the guardian's duty to inform the artist of any known sensitivities ahead of time.
We can not paint anyone who is crying, scared, or under restraint.
Face paint can be removed by using mild soap/face wash and water.
Wet wipes can be used to wipe off glitter and then discarded into the rubbish.
Some skin types may experience mild initial staining – a small amount of baby shampoo will gently remove it.
Paint water is changed regularly during an event and clean sponges are used for each face.
All our equipment is thoroughly cleaned after each booking.
We can not accept liability for any allergic reactions that may occur from the paint and products used.